Shipping for different product types
Some of my shop items are instant download, some are shipped by me, and some are shipped by the printer/fulfillment center. If you order items shipped by me & items shipped by the printer, you will have two separate shipping costs and your order will arrive in two parts. It’s a bit of a pain, I know…one day I’d love to carry stock & ship it all from here, but that’s not possible yet. Eventually! :)
For items shipped by me, I’ll prep & mail your order within the processing time stated on the product page.
For items shipped by the printer, the order is received by them and then printed, packaged, and shipped according to the time on those product pages.
For a breakdown of which items are which & their shipping costs:
- Instant download / no shipping: Digital papers
- Shipped by me: Lip balms & stickers – $5 flat rate shipping
- Shipped by printer: mugs – shipping cost varies based on your location in the US/Canada, depending on number of items & if you choose First Class or Priority
If you have any questions, please do not hesitate to contact me! :)
Shipping within the United States & Canada
You can choose USPS Priority Mail or First Class Mail when you check out. First Class is usually all you need & I’ve not yet had any problems with balms melting, even in summer. Also, delivery time is pretty decent with First Class, usually a few days after it actually ships. Your items will be traveling from the middle of the west coast of Florida, so take that into consideration. Unless you need your items SUPER fast, First Class should do the trick with no problems.
Note that during the holidays, shipping & processing times will change; I’ll have info on the site once I know what the changes will be. :)
Info to come.
For downloadable items, once the item is downloaded, I cannot offer a refund. However, if there is a problem with your file(s), let me know right away and I will fix it or offer a replacement.
For lip balms, because of the personal nature of bath & body products, I can’t accept returns. But if there is a problem with your order, please contact me right away so I can replace it or refund your purchase price (shipping is not refundable). I want you to be happy with your order!
If you have a problem with a printer-based order (mugs), please contact me & we can arrange a return or exchange.
Also, please know that once an order is in the hands of the post office, I cannot be held responsible for delays or problems occurring during shipment. All orders will have tracking info & I’m happy to help you try to locate a missing package.